Case Studies / Topflight
"25 year track record of exceptional service and are trusted to deliver confidential documents"
TopFlight Couriers have been using NetCourier since April 2013 to operate their successful courier service. Topflight offers a Nationwide SameDay service 24 hours a day, 7 days a week, as well as UK Overnight and International services, handling thousands of pallets and parcels every week. Top Flight is a specialist supplier of courier services to businesses and the public sector.
Established in the late 1980s, they boast a 25-year track record of exceptional service and are trusted to deliver confidential documents, multi-million-pound tenders and contracts, meet time-critical deadlines, carry unique and high-value consignments, and deliver parts, components, point-of-sale, and promotional material. These often have to meet fitters and engineers on-site or reach customer clients for product launches, marketing events, meetings, and exhibitions.
“Our partnership with Metafour has enabled us to stay at the forefront of our industry.”
– Darren Walmsley, Topflight Logistics
Topflight Couriers utilise NetCourier to efficiently manage their courier operations, empowering clients to oversee Next Day Parcels, Timed Services, and International deliveries through our user-friendly web-based IT solution. Through collaborative efforts, we tested and successfully launched customer bookings and supplier label printing via the portal, facilitating third-party pickups with industry leaders such as DHL, UPS, and DX.
Our close collaboration further enabled us to create an intuitive Client Portal experience, serving as a seamless point of contact between Topflight Couriers and their customers. NetCourier gives Topflight customers the ability to manage their bookings, obtain quotes, compare services, and more, enabling Topflight to deliver a comprehensive portfolio of services that appeals to both large corporate multinationals, local SMEs, and one-off private customers.
Connections to third-party carriers, coupled with the online client portal, have allowed Topflight to expand their business opportunities beyond their immediate geographical area.