Streamline your entire delivery process in one, easy-to-use, intuitive cloud platform, that helps Sameday, Overnight, International, and Last Mile Fulfilment Couriers reduce costs, save time, scale easily, and delight customers.
Trusted by over 150 companies globally with 40+ integrations
Experience
4 decades of industry-leading Courier Delivery Software innovation.
Established in 1980, our four decades of relentless re-investment in our product has ensured that we are the go-to company for all types of courier and logistics companies; not only locally, but nationally and globally.
World-Class
Personal Support.
We pride ourselves on providing unrivalled service from your initial enquiry to the implementation of your project, and beyond.
Cost-Effective
Scale up as you grow with our modular, sliding-scale pricing.
Simplify, automate, and reduce the hassle of delivery management end-to-end.
Level-up
Get ahead of the competition
- Give your customers a seemless booking experience with your own fully branded booking portal.
- Save big on shipping by comparing shipping options with our powerful rate shopping engine.
- Save time with schedule pickups, automated invoicing and more.
- Keep track of deliveries with label printing.
https://www.youtube.com/watch?v=6oTurM7gESE
Powerful Features:
Booking Portal
Delight your customers with our easy-to-use, white-labelled booking portal.
Let your customers book, print labels, and track all their deliveries through an online portal that looks like an extension of your website. Our easy to use portal puts information at your customers fingertips.
- Our user-friendly booking system can be branded as your own.
- Link directly from your website to the booking portal.
- Customers can get quotes, schedule pick-up requests, check their invoices and print their carrier labels.
- Your customers have full delivery cycle tracking.
- Cut down on customer service calls.
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More than just an online booking portal. It offers a range of services to your customers, reducing incoming calls, and speeding up query resolution, adding value to the interaction between you and your customers.
Ease of access to information is key in today’s on-the-go culture. Whether your company’s focus is on B2B goods or B2C home delivery, your clients and their recipients want the important details regarding their shipments.
Delight your customers. Metafour’s professionally packaged, white-labeled web-based customer portal allows you to provide first-class services with a first-class look.
Rate Shopping
Compare carrier rates and services to get the best delivery option every time.
Allow your customers to compare shipping options to get the best service at the best rate, at the right time.
- Least-cost route your deliveries.
- Sort by service, cut-off time, or cost.
- Integrates with all popular carriers.
- Sell all of your services in one place.
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Intelligently compare rates: Metafour’s rate comparison software analyses rates across all available services and can advise on the best delivery option for each and every job.
Automate decision making: Our powerful rates engine can be programmed to automatically prioritise cost, pickup times, or delivery times and will even consider weekends and public holidays in its calculations.
Ensure profitability: Allow your customers to use rate shopping on the online customer portal, or let your staff use this powerful tool to help them make the best possible profit on each and every job.
Carrier Integrations
Integrate and automate seamlessly with over 40 carriers.
Seamlessly connect with over 40 global, regional and local carriers, automating booking & tracking, dramatically reducing manual double entry and errors.
- Easily connect to your chosen delivery partners
- Automate booking and tracking
- Eliminate double entry and errors.
- Reduce processing time by over 50%.
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Book with over 40 existing carrier APIS: Metafour integrates with over 40 of the most popular Overnight, International, and Sameday suppliers. Our courier software posts bookings directly into your chosen supplier systems and returns their labels and tracking.
Save time and money: Reduce processing time by over 50% by automating otherwise manual rebooking processes. Automating this function will also reduce human error on data entry.
Expand your reach: Take advantage of valuable revenue streams. Using our range of ready to use third party integrations, grow your delivery footprint, or become a broker of third party services,
Data & Security
Peace of mind with stable, secure cloud data storage systems.
Our secure, fully-hosted system with a proven 40 year track record gives you peace of mind knowing your business and customer data is safe and secure.
- 100% cloud based delivery platform.
- Hosted & managed on high-level, secure web servers.
- We are ISO27001 and Cyber Essentials certified.
- Choose from a range of hosting and info security support options
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Pass on the value to your customers: This gives you and your customers confidence that your system is operated to an information security level that is externally audited to meet an internationally recognised standard.
Peace of mind: We understand that speed and reliability are of utmost importance to your business, and we are confident that our secure, fully-hosted system can offer you complete peace of mind.
Secure and Certified: Our ISO27001 and Cyber Essentials certifications demonstrate that your data security is our priority.
Reporting
Drive efficiency with powerful, visual business insights.
Our fully integrated report builder allows you to get powerful insights on your system to make informed business decisions.
- Gain powerful insights.
- Create tailored reports.
- Monitor key performance indicators.
- Make informed decisions.
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Leverage your data: Our integrated reporting tools allows you to create in-depth reports on all aspects of your business to aid you with your decision making. Monitoring and analysing your business performance can offer you real, bottom-line value.
Share information: Run reports across over 200 data sets at the click of a button. Create and save your own reports, or make use of a range of preset reports. Save reports to your own dashboard or make reports available for staff and customers online.
Make reporting easy: Create visual reports for presentations, or save and schedule large data exports. Our powerful exporter lets you create and save reports to run latter at the click of a button. Reports can also be scheduled to run automatically and sent to an email address directly from our system.
Driver App
The power to deliver in the palm of your hand with our courier driver app.
Our Courier Driver App is an all-in-one delivery app, integrated with our core software, that allows your drivers to simply.
- Assign collections and deliveries to drivers in the field
- Add Live Tracking and digital POD in realtime and offline
- Tracking and status update from drivers alerts customers automatically
- Compatible with IOS and Andriod devices
- Navigate using Google maps.
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All-in-one delivery app for drivers: As part of our courier software suite, our courier driver app is designed with drivers in mind, and allows your drivers to receive jobs, add tracking, and collect signatures with ease.
Improve your customer experience: Increase the visibility of deliveries by syncing tracking statuses back from your drivers in real time. It not only captures signatures or photographs as proof of delivery, but also scans and captures tracking details at any stage of the journey.
The ultimate tool for Controllers: Our driver app is connected to our NetCourier mapping and run planning. Controllers can control driver run plans remotely and send them to the app for optimal delivery planning.
Courier Mapping & Tracking
Improve performance with our courier mapping and route planning.
Take your dispatching to the next level with Metafour’s Mapping & Tracking module for route/run planning, and live driver allocation.
- Interactive controller map for dispatchers.
- Birds eye view live driver locations, collections and deliveries.
- Run planning with google maps view.
- Drill down to driver level
- Real-time fleet view with congestion and ETA.
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Route management and run planning: at the core of our courier mapping and tracking software. It’s a comprehensive route-building tool that allows users to see and build out all routes in advance, and schedule and plan distribution services to keep your daily operations running smoothly.
Reducing waste in time and cost: Using the Google Maps integration, you can identify the best drivers to complete additional shipments, find holes in itineraries that can allow your company to take on more work, keep your drivers at capacity, and keep your business making money.
Driver payments: Work out your drivers earnings based on a range of available driver pay mechanisms. Set different rates for different drivers or for different types of work and fully customise rate and payment structures.
Accounts and Invoicing
Automate invoices and cost-checking.
Metafour has integrated tools to help you improve accuracy, and automate manual processing and checking.
- Save time and money by automating invoicing and cost checking.
- Automatically check accuracy of supplier invoices.
- Create professional branded invoices.
- Automatic Invoice Recons.
- Seamlessly download and upload revenue data into popular accounting software such as QuickBooks, Sage, Xero, Pastel and more.
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Save time and money: Metafour’s accounts and invoicing modules have been designed to streamline your vital, yet often laborious, business processes. By eliminating manual invoicing and cost checking, Metafour’s courier software ensures you make a profit on every waybill!
Ensure profitability: Metafour’s supplier invoice reconciliation tool is a time and labour saving module for your Finance department. Review multiple shipments at a glance to ensure your Suppliers are billing you correctly.
Schedule invoices to run automatically: Our easy to use invoice module lets you create an invoice for a single job, client account, date range and more or, save your preferences to be run the next time at the click of a button.
Industries we serve
See how we’ve helped couriers deliver better.
Trusted by 100’s of courier companies to ship over 100 million items annually, our Courier Service Software helps delivery businesses from local carriers to multi-national mega-fleet couriers.
Sameday Courier
“Our partnership with Metafour has enabled us to stay at the forefront of our industry.”
– Darren Walmsley
Top Flight Logistics
Overnight Courier
“Partnership that continues to produce results.”
DX process over 40 million shipments annually using our courier software.
International Courier
“Time spent on customer queries reduced by 50%”
– General Manager
Hellmann Worldwide Logistics
Last Mile Fulfilment Courier
“Saved 6 hours every day through added operational efficiency.”
ILG are one of the UK’s leading global delivery and outsourced fulfilment partners.
Courier Software Pricing
Scale as you grow with our modular, sliding-scale pricing.
Only pay for the modules you use and get cheaper rates per unit the more you ship. 3 service tiers are available to suit your company’s size and needs.
Grow
Standard
- Standard hosting
- Software supported by our dedicated team
- Access to friendly support desk
- Regular reviews
- Annual reporting
Advance
Plus
- Advanced hosting
- Dedicated account management
- Faster support turnaround
- Regular reporting
- Additional training
- Access to plus Infosec pack
- And more
Lead
Enterprise
- Dedicated, bespoke hosting
- Dedicated consultancy
- Enterprise support SLA
- Regular service reviews
- Bespoke reporting
- Extensive training programs
- Access to enterprise infosec pack
- 24/7 support options available
- And more
Modules.
Our courier management system is highly configurable to match your delivery business model, size, and growth plans.
- Only pay for the features you need.
- Add features as you grow.
- affordable pricing model for any business size.
Modules available.
- MetApp
- NetCourier Shipping API Suite
- Quickship
- Supporting data API
- Hosted SFTP account
- Route/Run planning & mapping
- Driver Payments
- Datasense Premium & advanced reporting
- Supplier weight & invoice reconciliation
- Third party Delivery Partner Integrations (DHL/FedEx/Etc)
- Delivery partner live rate look-up
- Compliance suite
- Single Sign On (SSO)
- Secure Tracking data export
- Finance balance exchange
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FAQs
Software
How will Metafour help reduce system costs?
Consolidating all courier divisions under one single system, eliminates multiple software supplier bills. Metafour is cloud based, removing the need for expensive servers in your office.
What are the benefits of Metafour's cloud-based solution?
Metafour’s cloud-based solution reduces the total cost of ownership and offers secure data storage in the cloud, mitigating the risk of data loss.
Automation of most business processes, elimination of manual entries, saving time, reducing the risk of errors, and creating branded invoices that can be sent to customers in seconds. You can also use integrated report builders and schedulers to generate custom reports on live data whenever you need them.
Why is Metafour the ultimate solution for my courier business?
Metafour offers an all-in-one solution for your courier business, reducing costs, automating processes, improving security, and providing a fully loaded online customer portal for a seamless booking experience. With Metafour, you can streamline your delivery business and gain a competitive advantage in the market.
Can I make tailored changes to my system?
Yes! One of the key features of NetCourier is its versatility. Our team will work with you to create custom workflows that are not only relevant to your business, but also allow you to streamline your current processes and minimise operational costs.
Can I use my own branding?
Absolutely. Our white-label system means that you can add your own logo, images, colours, and fonts, to enable you to present a consistent brand image to your clients. Shipping labels, invoices and reports can also be customised to your needs.
Can I use NetCourier anywhere in the world?
Yes. As our system only needs an Internet browser to run, it can be accessed from anywhere in the world, at any time. It is currently in use in many countries across the globe.
Integration & Automation
How can Metafour automate the customer booking process?
Metafour’s powerful API makes it possible to connect high volume corporate customers and mailrooms to automate the customer booking process, eliminating manual entries, and providing real-time tracking data. You can also automate supplier interactions, eliminate double entry, and automate sending and allocation of collections and deliveries to third parties.
Can I export data to my accounts package?
Yes. We support data exports to all major accounts packages, including Xero, Opera, QuickBooks, Sage Line 50, Sage Cloud, Pegasus, Cargowise, Coda Accounts, and Shireburn. Other custom exports can be created upon request.
The carrier integration I need isn’t on your list. What can we do?
We are always adding new global, regional, and local carriers to our portfolio, so please get in touch with our team to see if we have plans to add it. Alternatively, our in-house development team.
Does your delivery software have an API?
We have several services that allow effortless transfer of data between your systems to NetCourier and between NetCourier and your chosen carriers.
Can I get technical information about your API?
Sure. Just get in touch with us at sales@metafour.com.
How can I get orders into NetCourier?
We’ve tried to make it as simple as possible to transfer your order data. Firstly, inputting orders directly into the system is easy to do via our integrated Client Portal. You can give your clients a unique log in, and they can make their own bookings. Our QuickShip app and API are perfect for those who want to save time uploading bulk orders.
Features
What does Metafour's online customer portal offer?
Metafour’s online customer portal provides an array of features that go beyond booking, including quotes, bookings across all services in one system, live booking statuses, live driver view, label printing, rate shopping between services, access to invoices, access to reports, and more, all in one easy-to-use portal. You can even integrate our customer portal into your website for a seamless booking journey for your customers.
How does Metafour's mapping and run planning feature work?
Metafour’s mapping and run planning feature makes driver run planning simpler with Google Maps integration, live driver locations, full view of your entire driver fleet, and tracking of live driver earnings.
Hardware
Do I need to purchase any hardware or equipment?
All you need to start running our logistics software is a computer and an Internet connection. If you use our driver app, this needs to be downloaded onto a rugged handheld device or a smartphone. However, it’s easily accessible from either the Google Play or Apple App stores.
Support
Will I be given training or a training manual?
Both! Our in-house implementation team will be on hand to teach you the system and help you set it up in the most efficient way for your business. Training can be on-site (location and current pandemic restrictions permitting), or via our remote training tools. We also have comprehensive training manuals available.
What about support?
Our core support hours are between 09.00 – 17.30 GMT Monday through Friday. If your company does require additional support, we also offer an out-of-hours service at an additional cost. Support can be accessed via helpdesk, email, or phone call.
Is your support outsourced?
No, we have our own in-house team to help you with any questions that you may have.
Pricing & Fees
How many users can I have?
You can create log-ins for as many clients as you want, with no extra charge.
Are there any hidden fees?
Absolutely not. We are upfront with all of our pricing – The price we quote you is the price you will pay.
How can we pay?
We will invoice you every month. This can either be paid by bank transfer, or to simplify your payments you can set up a direct debit.
Data & Security
Is my data safe?
Absolutely. Your data security is our top priority. We hold both ISO27001 and Cyber Essentials certifications, which are renewed every year with copies of the certificates available on request. We are also fully GDPR compliant.
Can I export data to my accounts package?
Yes. We support data exports to all major accounts packages, including Xero, Opera, QuickBooks, Sage Line 50, Sage Cloud, Pegasus, Cargowise, Coda Accounts, and Shireburn. Other custom exports can be created upon request.
Signed, sealed, delivered.
With decades of industry knowledge, our in-house experts are always on hand to help.
Signed, sealed, delivered.
With decades of industry knowledge, our in-house experts are always on hand to help.
