With a constant flow of items through your mailroom, organisation is a major issue. Our white-labelled Mailroom management software helps Facility Managers worldwide create a secure and highly efficient chain of custody for all inbound & outbound deliveries.
Effortlessly manage your organisation’s mail and parcels with first-class Mailroom Software.
Applications
Trusted by over 150 companies globally.
Inbound
Monitor and trace incoming goods across your organisation seamlessly, and establish a transparent chain of custody.
Outbound
From comparing services using our rate-shopping and service-level shopping features to booking the greenest, cheapest or quickest option.
Smart-Locker Integration
Integrate with smart-locker systems for secure package delivery with full chain of custody information. Use smart-lockers as secure internal pigeon-holes with the same chain of custody information.
Internal Parcel Tracking
Manage your entire in-house delivery process from mailroom to recipient, and back again.
Level-up with Mailroom automation software.
Get ahead of the competition
- Full track and trace – Keep track of the entire parcel journey with a full chain of custody from delivery to desk and back.
- Industry-leading security – Backed by ISO27001, ISO22301 and Cyber Essentials certifications.
- Delight your customers – Self-service tracking reduces customer queries.
- Save time with scheduled pickups, automated notifications and more.
- Turn mailroom insights into service uplift – Our reports guide strategic decisions for continual service improvement.
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Mailroom Software:
Tracking
Parcels tracked at every step.
Create a full chain of custody from delivery to desk and back.
Metafour mailroom tracking software features full track and trace to establish seamless accountability throughout the entire delivery journey.
Data & Security
Secure, certified cloud-based platform to give your customers peace of mind.
As a trusted software provider with 40+ years of expertise serving the courier, travel and corporate mailroom sectors, we ensure your data’s safety and confidentiality allowing you to confidently pitch to new clients.
- ISO27001, ISO22301 and Cyber Essentials certifications demonstrate our adherence to international standards for information security management systems.
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Pass on the value to your customers: This gives you and your customers confidence that your system is operated to an information security level that is externally audited to meet an internationally recognised standard.
Peace of mind: We understand that speed and reliability are of utmost importance to your business, and we are confident that our secure, fully-hosted system can offer you complete peace of mind.
Secure and Certified: Our ISO27001, ISO22301 and Cyber Essentials certifications demonstrate that your data security is our priority.
Delivery Notifications
Improve customer service levels with real-time delivery status notifications & reporting.
Ensure your porters or delivery teams are meeting your SLA by monitoring delivery service levels through this enterprise level mailroom management software.
- Reports are easy to generate to offer Full Visibility.
- Automated Delivery Updates.
- Real-time Tracking.
- Customer Satisfaction and Loyalty.
- Speed up query resolution.
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Automated Delivery Updates: Send notifications to customers at key stages of the delivery process keeping your customers engaged and informed throughout the entire journey.
Real-time Tracking: Allow customers to monitor the progress of their outbound deliveries and anticipate their arrival enhancing the overall customer experience and reducing inquiries about delivery status.
Reporting
Transform your data into world-class service with powerful reporting.
Harness insights from our software to drive strategic decisions and drive continuous improvement in your mailroom operations.
- Real-time reporting for up-to-the-minute insights.
- Identify trends and patterns in performance to make informed decisions that maximise service.
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Leverage your data: Our integrated reporting tools allows you to create in-depth reports on all aspects of your business to aid you with your decision making. Monitoring and analysing your business performance can offer you real, bottom-line value.
Share information: Run reports across over 200 data sets at the click of a button. Create and save your own reports, or make use of a range of preset reports. Save reports to your own dashboard or make reports available for staff and customers online.
Make reporting easy: Create visual reports for presentations, or save and schedule large data exports. Our powerful exporter lets you create and save reports to run latter at the click of a button. Reports can also be scheduled to run automatically and sent to an email address directly from our system.
Carrier Integrations
Integrate and automate seamlessly with over 40 carriers.
Seamlessly connect with over 40 global, regional and local carriers, automating booking & tracking, dramatically reducing manual double entry and errors.
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- Easily connect to your chosen delivery partners
- Automate booking and tracking
- Eliminate double entry and errors.
- Reduce processing time by over 50%.
Book with over 40 existing carrier APIS: Metafour integrates with over 40 of the most popular Overnight, International, and Sameday suppliers. Our courier software posts bookings directly into your chosen supplier systems and returns their labels and tracking.
Save time and money: Reduce processing time by over 50% by automating otherwise manual rebooking processes. Automating this function will also reduce human error on data entry.
Expand your reach: Take advantage of valuable revenue streams. Using our range of ready to use third party integrations, grow your delivery footprint, or become a broker of third party services,
Experience
4 decades of industry-leading mailroom software innovation.
As industry leaders, we have decades of experience with providing high quality internal parcel tracking software used by Fortune 100 businesses, facilities management companies, and other global firms.
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Our in-house team is always on hand to help you with consultation, implementation, support, training, and maintenance, whilst your dedicated Account Manager is there to ensure you make the most of your investment and end up with a system that meets all of your needs.
We consult with our customers, keep up to date with industry trends, and consistently seek out new technologies to ensure that our solutions remain at the cutting edge. Recent developments include our locker integrations, which are the perfect solution for hybrid living.
They offer a secure location to store your packages if the recipient is unavailable for immediate collection. They also help you save time by creating a centralised delivery location, whilst also protecting your staff by reducing the need for face to face handovers.
World-Class
Personal Support.
We pride ourselves on providing unrivalled service from your initial enquiry to the implementation of your project, and beyond.
Pricing
Reduce costs and unlock revenue streams.
See how we’ve helped buildings manage deliveries better.
Our corporate mailroom software is trusted by 100’s of large corporate offices and facilities in the UK & around the globe to manage their mailroom with ease.
“It’s a great system. The booking-in process is simple and friendly, and the software is easy to adapt.”
Mailroom pricing
Reduce costs and unlock revenue streams with our enterprise level mailroom management software.
3 service tiers are available to suit your mailroom’s size and needs.
Grow
Standard
- Standard hosting
- Software supported by our dedicated team
- Access to friendly support desk
- Regular reviews
- Annual reporting
Advance
Plus
- Advanced hosting
- Dedicated account management
- Faster support turnaround
- Regular reporting
- Additional training
- Access to plus Infosec pack
- And more
Lead
Enterprise
- Dedicated, bespoke hosting
- Dedicated consultancy
- Enterprise support SLA
- Regular service reviews
- Bespoke reporting
- Extensive training programs
- Access to enterprise infosec pack
- 24/7 support options available
- And more
Modules.
- MTrak
- NetCourier Shipping API Suite
- Quickship
- NetCourier supporting data API
- Datasense Premium & advanced reporting
- Supplier weight & invoice reconciliation
- Third party Delivery Partner Integrations (DHL/FedEx/Etc)
- Compliance suite:
– System Audit Change Log
– Data Retention
– Audit data export (CSV or API) - Single Sign On (SSO)
- Smart Lockers
- Global link connectivity
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FAQs
Frequently asked questions.
What makes our mailroom software different?
Our mailroom software stands out due to its comprehensive approach to mailroom management, featuring both inbound and outbound modules that can function independently or together for a complete solution. Its automation capabilities, cloud-based platform, and seamless tracking features streamline operations, making it a versatile choice for businesses seeking efficiency and security.
How does our mailroom software manage a constantly flowing item stream through the mailroom?
Metafour’s mailroom software provides a solution for efficiently organising a constant stream of items through enhanced tracking and auditing capabilities, ensuring secure and streamlined mailroom operations.
How does our mailroom software integrate with existing systems?
Our mailroom software integrates seamlessly with existing systems, enhancing dispatch operations through advanced tracking capabilities and a mapping module for route/run planning. This integration allows for real-time driver allocation and streamlined management, ensuring that deliveries are conducted efficiently and on schedule.
What are the key features of our mailroom software?
Key features include a clear audit trail, increased security compliance, SLA monitoring, cost reduction through automated processes, data monetisation capabilities, and enhanced customer service through a cloud-based web portal. Additionally, it supports both inbound and outbound operations, providing a full solution for modern mailroom management.
How is pricing structured for our mailroom software?
Our mailroom software adopts a model typical of SaaS platforms. Pricing may vary based on the scale of operations, the number of users, or the specific modules and features required by the organisation. For accurate pricing, we recommend contacting our sales team.
What measures do we take to ensure data security in our mailroom software?
We prioritise data security in our mailroom software with our cloud-based, fully hosted SaaS system, adhering to stringent security standards, including ISO27001 and Cyber Essentials certifications. These certifications underscore our commitment to safeguarding data, ensuring our clients’ information is managed with the highest level of security.
