We know that you want to offer your customers the best possible service. NetCourier’s intuitive client portal offers you the tools to do this.
Intuitive Client Portal
Empower your customers to:
- Shop for the best rate for their packages.
- Get quotes.
- Book jobs.
- Schedule pick-up requests.
- Print their carrier labels.
- Add their own address book.
- Check their invoices, all from NetCourier.
Providing visibility on your customer’s journey will mean you’ll have less support queries.
Our client portal allows your customers to manually enter all of their booking information directly. Reducing double-entry and manual errors. For bulk uploads we offer various options to save time, namely:
Real-Time Tracking Updates
With extensive carrier integrations and a mobile Driver App, the portal syncs real-time tracking updates to your customers for complete visibility on their deliveries anywhere, anytime.
Streamline Deliveries with NetCourier’s Client Portal
NetCourier’s client portal allows your customers to manage their deliveries in one place. From getting quotes to scheduling pick-up requests, booking jobs to printing carrier labels, and checking invoices, the portal empowers your customers to shop for the best rate for their packages, reducing support queries and freeing up your staff to focus on growing your business.
Bulk Upload Options for Easy Collaboration
For efficient bulk uploads, NetCourier offers various options to save time, including our shipping API, QuickShip, and manual bulk imports. All bulk upload options include full track and trace information. Providing seamless collaboration between our courier software and other partner software solutions such as 3PLs, outsourced logistics, retail fulfilment companies, and Warehouse Management Systems.
On top of all of these benefits, our client portal is fully customisable. Our team can ensure your system seamlessly fits in with the rest of your branding, as logos, colours and fonts can be modified. NetCourier also offers you the ability to configure your system for each of your clients’ individual needs, like offering them different services or tariffs.
Years of working closely with our customers on implementation and analysing customer reports have given us a deep understanding of when, and how, your customers interact with NetCourier. If you have any questions or feedback regarding your current system, please email support@metafour.com. Or simply create a ticket using our ticketing system. If you’d like more information about how our software can grow your business – contact us on +44 (0)20 7912 2000 or email sales@metafour.com to book a demo.
