Santis Global Upgrades Same-Day Delivery with Metafour

– Santis Global

Santis Global is a London-based logistics company offering same-day, overnight, and international delivery services to blue-chip clients, including law firms, banks, high-end fashion brands, media & production companies and many others. W. With a reputation built on reliability, speed, and white–glove service, Santis needed more than just off-the-shelf software, they needed a system as client–focused as their team.

The business had already been working with Metafour for 10+ years for international and overnight services. But when it came time to overhaul their same-day system, Santis saw an opportunity to build something more modern, more powerful and more aligned with client needs.

Santis Global’s same-day division required a booking system that could:

• Handle urgent, high-volume requests with total reliability
• Offer real-time tracking, collection times, and pricing
• Provide tailored client-side features, from emissions data to quote flexibility
• Support customised reporting for ESG and sustainability goals
• Maintain a seamless user experience across industries and sectors

Shifting from an older system to a brand-new platform used thousands of times a day was a bold move. It had to be right the first time.

Metafour worked hand-in-hand with Santis Global to build a new same-day booking portal that delivers on speed, visibility, and environmental awareness.

Clients can now:

• Get live quotes and carbon emissions at the point of booking
• Tailor delivery vehicles based on speed, price, or sustainability
• Access custom-built carbon reporting tools that support their ESG efforts
• Pull reports quarterly, annually, or whenever needed, with full control

Behind the scenes, Metafour’s team collaborated directly with Santis to evolve the platform based on real-time feedback. Every feature was designed to improve the client experience without compromising reliability or performance.

• Fully integrated same-day booking system tailored to Santis’ requirements

• Improved customer experience across high-profile industries

• Custom emissions reporting and green vehicle selection at checkout

• Ongoing collaboration to continuously improve and evolve the system