Metamail
Mailroom Software for resellers & workplace solutions providers.
Our Mailroom Software, Metamail, is designed for workplace service providers, facilities management services, and mailroom operators who deliver mailroom and office facilities management services to customers.
Complete visibility across every mailroom workflow.
Built for high-volume environments, the platform provides end-to-end visibility of inbound and outbound mail, improves service accountability and supports secure, compliant mail handling across multiple sites.
By combining operational control with real-time reporting, our solution helps resellers deliver a measurable, technology-enabled mailroom service to:
- Track every item
- Prove delivery
- Control courier costs
- Support hybrid working
- Smart locker integration
- Track every item
- Prove delivery
- Control courier costs
- Support hybrid working
- Smart locker integration
Why resellers partner with us
Software Service Provider that delivers.
We work with resellers as long-term partners, supporting you with implementation, product development and ongoing innovation; and we pride ourselves in being a flexible and adaptable solution.
Expand your service offering
Add enterprise-grade mailroom software without building it yourself.
Faster deployments
Cloud-based platform with rapid onboarding and minimal IT overhead.
Recurring revenue model
Software that supports long-term contracts & predictable income.
Flexible branding and positioning
Deliver as part of your wider workplace or logistics solution.
Proven in real-world mailrooms
Designed for organisations handling high volumes of mail & parcels daily.
Interested in becoming a Mailroom Software partner?
Talk to us about how our platform can support your workplace solutions offering.
Speak to our partnerships team
What your customers need – and how we help you deliver it.
Modern mailrooms face growing pressure:
- Increased security and compliance requirements
- Higher parcel volumes
- Hybrid working
- Demand for transparency and reporting
- Cost control on outbound mail and courier services
https://www.youtube.com/watch?v=6oTurM7gESE
Core capabilities you can offer through our software.
Data & Security
Security, Audit & Compliance.
Protect sensitive mail and prove compliance.
- Compliance that sits within the software
- Full audit trails for every item
- Role-based access control
- Secure cloud hosting
- Designed for regulated industries
- Supports ISO-aligned operational controls
Reseller benefit: Makes your service suitable for financial, legal, healthcare and government clients, and as Metafour is already security compliant, you need not be.
Tracking
Inbound Mail & Parcel Management.
Give your customers full visibility of everything that enters the building.
- Log and track all incoming mail and parcels
- Capture recipient, department and delivery details
- Maintain a complete chain of custody
- Reduce lost items and delivery disputes
- Support multi-site and centralised mailroom operations
Reseller benefit: You can demonstrate control, accountability and service quality with real data.
Delivery Notifications
Internal Distribution & Proof of Delivery
Manage internal deliveries professionally and securely.
- Track items from receipt to final delivery
- Capture electronic signatures and timestamps
- Provide recipient notifications
- Support desk delivery, locker delivery or collection points
Reseller benefit: Clear service evidence and fewer complaints.
Management
Outbound Mail & Courier Management.
Control costs and simplify outbound logistics.
- Book couriers directly from the system
- Compare rates and service levels
- Select fastest, cheapest or greenest options
- Track outbound shipments in real time
- Consolidate courier activity across sites
Reseller benefit: Helps your customers reduce courier spend while improving service.
Remote
Hybrid Working & Remote Access.
Support modern workplaces where staff are not always on site.
- Web-based access from any location
- Real-time status updates for mail and parcels
- Support redirection, secure storage and controlled release
- Enable digital workflows alongside physical mail handling
Reseller benefit: Keeps your service relevant in hybrid environments.
Reporting
Reporting & Performance Analytics.
Turn operations into measurable service delivery.
- Volume tracking (inbound and outbound)
- Delivery performance and SLA monitoring
- Cost and usage reporting
- Site and customer-level reporting
- Exportable data for management and billing
Reseller benefit: You can report on performance, justify service levels and demonstrate value.
Get in touch
Do you have questions about our software? 
We’re here.
Contact Info
Phone:
Address:
2 Berghem Mews,
Hammersmith,
London,
W14 0HN
