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Effortlessly manage your organisation’s mail and parcels with first-class Mailroom Software.

With a constant flow of items through your mailroom, organisation is a major issue. Our white-labelled Mailroom management software helps Facility Managers worldwide create a secure and highly efficient chain of custody for all inbound & outbound deliveries.

Application

Trusted by over 150 companies globally.

Inbound

Monitor and trace incoming goods across your organisation seamlessly, and establish a transparent chain of custody.

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Outbound

From comparing services using our rate-shopping and service-level shopping features to booking the greenest, cheapest or quickest option.

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Smart-Locker Integration

Integrate with smart-locker systems for secure package delivery with full chain of custody information. Use smart-lockers as secure internal pigeon-holes with the same chain of custody information.

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Internal Parcel Tracking

Manage your entire in-house delivery process from mailroom to recipient, and back again.

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Application

Trusted by over 150 companies globally.

Inbound

Monitor and trace incoming goods across your organisation seamlessly, and establish a transparent chain of custody.

Read more

Outbound

From comparing services using our rate-shopping and service-level shopping features to booking the greenest, cheapest or quickest option.

Read more

Smart-Locker Integration

Integrate with smart-locker systems for secure package delivery with full chain of custody information. Use smart-lockers as secure internal pigeon-holes with the same chain of custody information.

Read more

Internal Parcel Tracking

Manage your entire in-house delivery process from mailroom to recipient, and back again.

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Level-up with Mailroom automation software.

  • Full track and trace – Keep track of the entire parcel journey with a full chain of custody from delivery to desk and back.
  • Industry-leading security – Backed by ISO27001, ISO22301 and Cyber Essentials certifications.
  • Delight your customers – Self-service tracking reduces customer queries.
  • Save time with scheduled pickups, automated notifications and more.
  • Turn mailroom insights into service uplift Our reports guide strategic decisions for continual service improvement.
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Mailroom Software:

Tracking

Deliveries tracked at every step.

Create a full chain of custody from delivery to desk and back.

Metafour mailroom tracking software features full track and trace to establish seamless accountability throughout the entire delivery journey.

Data & Security

Peace of mind with stable, secure cloud data storage systems.

As a trusted software provider with 40+ years of expertise serving the courier, travel and corporate mailroom sectors, we ensure your data’s safety and confidentiality allowing you to confidently pitch to new clients.

  • ISO27001, ISO22301 and Cyber Essentials certifications demonstrate our adherence to international standards for information security management systems.
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Pass on the value to your customers: This gives you and your customers confidence that your system is operated to an information security level that is externally audited to meet an internationally recognised standard.

Peace of mind: We understand that speed and reliability are of utmost importance to your business, and we are confident that our secure, fully-hosted system can offer you complete peace of mind.

Secure and Certified: Our ISO27001 and Cyber Essentials certifications demonstrate that your data security is our priority.

Delivery Notifications

Improve customer service levels with real-time delivery status notifications & reporting.

Ensure your porters or delivery teams are meeting your SLA by monitoring delivery service levels through this enterprise level mailroom management software.

  • Reports are easy to generate to offer Full Visibility.
  • Automated Delivery Updates.
  • Real-time Tracking.
  • Customer Satisfaction and Loyalty.
  • Speed up query resolution.
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Automated Delivery Updates: Send notifications to customers at key stages of the delivery process keeping your customers engaged and informed throughout the entire journey.

Real-time Tracking: Allow customers to monitor the progress of their outbound deliveries and anticipate their arrival enhancing the overall customer experience and reducing inquiries about delivery status.

Scheduled Jobs

Save time and reduce costs by automating manual processes.

Save time and resources by automating your manual processes. Creating efficient, tailored workflows can produce significant savings in labour costs whilst reducing expensive errors.

  • Easy Schedule Setup.
  • Automated Booking Process.
  • Automate Cost Checking.
  • Schedule Automated and Customised, Reports.
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Easy Schedule Setup: Set up agreements with customers for regular collections and deliveries, specifying details such as pickup locations, drop-off destinations, frequency, and preferred time slots.

Automated Booking Process: Automatically generates bookings based on the specified schedules, eliminating manual data entry and reducing the risk of errors.

Accounts and Invoicing

Automate customer invoicing and connect to a variety of finance platforms.

  • Save time and money by automating cross-charging and cost checking.
  • Automatically check accuracy of supplier invoices.
  • Seamlessly upload cross-charging (by cost centre) upload data into popular accounting software such as QuickBooks, Sage, Xero, Pastel and more.
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Route management and run planning: at the core of our courier mapping and tracking software. It’s a comprehensive route-building tool that allows users to see and build out all routes in advance, and schedule and plan distribution services to keep your daily operations running smoothly.

Reducing waste in time and cost: Using the Google Maps integration, you can identify the best drivers to complete additional shipments, find holes in itineraries that can allow your company to take on more work, keep your drivers at capacity, and keep your business making money.

Driver payments: Work out your drivers earnings based on a range of available driver pay mechanisms. Set different rates for different drivers or for different types of work and fully customise rate and payment structures.

Reporting

Drive efficiency with powerful, visual business insights.

Our fully integrated report builder allows you to get powerful insights on your system to make informed business decisions.

  • Gain powerful insights.
  • Create tailored reports.
  • Monitor key performance indicators.
  • Make informed decisions.
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Leverage your  data: Our integrated reporting tools allows you to create in-depth reports on all aspects of your business to aid you with your decision making. Monitoring and analysing your business performance can offer you real, bottom-line value.

Share information: Run reports across over 200 data sets at the click of a button. Create and save your own reports, or make use of a range of preset reports. Save reports to your own dashboard or make reports available for staff and customers online.

Make reporting easy:  Create visual reports for presentations, or save and schedule large data exports. Our powerful exporter lets you create and save reports to run latter at the click of a button. Reports can also be scheduled to run automatically and sent to an email address directly from our system. 

Carrier Integrations

Integrate and automate seamlessly with over 40 carriers.

Seamlessly connect with over 40 global, regional and local carriers, automating booking & tracking, dramatically reducing manual double entry and errors.

  • Easily connect to your chosen delivery partners 
  • Automate booking and tracking 
  • Eliminate double entry and errors.
  • Reduce processing time by over 50%.
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Book with over 40 existing carrier APIS: Metafour integrates with over 40 of the most popular Overnight, International, and Sameday suppliers. Our courier software posts bookings directly into your chosen supplier systems and returns their labels and tracking.

Save time and money: Reduce processing time by over 50% by automating otherwise manual rebooking processes. Automating this function will also  reduce human error on data entry.

Expand your reach: Take advantage of valuable revenue streams. Using our range of ready to use third party integrations, grow your delivery footprint, or become a broker of third party services,

Modular, sliding-scale pricing

Reduce costs and unlock revenue streams with our enterprise level mailroom management software.

Only pay for the modules you use and get cheaper rates per unit the more you ship. 3 service tiers are available to suit your mailroom’s size and needs.

  • Standard hosting
  • Software supported by our dedicated team
  • Access to friendly support desk
  • Regular reviews
  • Annual reporting
  • Advanced hosting
  • Dedicated account management
  • Faster support turnaround
  • Regular reporting
  • Additional training
  • Access to plus Infosec pack
  • And more
  • Dedicated, bespoke hosting
  • Dedicated consultancy
  • Enterprise support SLA
  • Regular service reviews
  • Bespoke reporting
  • Extensive training programs
  • Access to enterprise infosec pack
  • 24/7 support options available
  • And more

Modules.

Our courier management system is highly configurable to match your delivery business model, size, and growth plans.

  • Only pay for the features you need.
  • Add features as you grow.
  • affordable pricing model for any business size.
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  • MetApp
  • NetCourier Shipping API Suite
  • Quickship
  • Supporting data API
  • Hosted SFTP account
  • Route/Run planning & mapping
  • Driver Payments
  • Datasense Premium & advanced reporting
  • Supplier weight & invoice reconciliation
  • Third party Delivery Partner Integrations (DHL/FedEx/Etc)
  • Delivery partner live rate look-up
  • Compliance suite
  • Single Sign On (SSO)
  • Secure Tracking data export
  • Finance balance exchange

Experience

4 decades of industry-leading Courier Delivery Software innovation.

Established in 1980, our four decades of relentless re-investment in our product has ensured that we are the go-to company for all types of courier and logistics companies; not only locally, but nationally and globally.

World-Class

We pride ourselves on providing unrivalled service from your initial enquiry to the implementation of your project, and beyond.

Cost-Effective

See how we’ve helped Overnight Couriers deliver better.

Our corporate mailroom software is trusted by 100’s of large corporate offices and facilities in the UK & around the globe to manage their mailroom with ease.

“It’s a great system. The booking-in process is simple and friendly, and the software is easy to adapt…”

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FAQs

What makes our mailroom software different?

Our mailroom software stands out due to its comprehensive approach to mailroom management, featuring both inbound and outbound modules that can function independently or together for a complete solution. Its automation capabilities, cloud-based platform, and seamless tracking features streamline operations, making it a versatile choice for businesses seeking efficiency and security.

How does our mailroom software manage a constantly flowing item stream through the mailroom?

Metafour’s mailroom software provides a solution for efficiently organising a constant stream of items through enhanced tracking and auditing capabilities, ensuring secure and streamlined mailroom operations.

How does our mailroom software integrate with existing systems?

Our mailroom software integrates seamlessly with existing systems, enhancing dispatch operations through advanced tracking capabilities and a mapping module for route/run planning. This integration allows for real-time driver allocation and streamlined management, ensuring that deliveries are conducted efficiently and on schedule.

What are the key features of our mailroom software?

Key features include a clear audit trail, increased security compliance, SLA monitoring, cost reduction through automated processes, data monetisation capabilities, and enhanced customer service through a cloud-based web portal. Additionally, it supports both inbound and outbound operations, providing a full solution for modern mailroom management.

How is pricing structured for our mailroom software?

Our mailroom software adopts a model typical of SaaS platforms. Pricing may vary based on the scale of operations, the number of users, or the specific modules and features required by the organisation. For accurate pricing, we recommend contacting our sales team.

What measures do we take to ensure data security in our mailroom software?

We prioritise data security in our mailroom software with our cloud-based, fully hosted SaaS system, adhering to stringent security standards, including ISO27001 and Cyber Essentials certifications. These certifications underscore our commitment to safeguarding data, ensuring our clients’ information is managed with the highest level of security.

Need more information?

Need more information?