Perfect for 3PLs, last-mile logistics providers, and retail fulfillment. Seamlessly connect customer’s retail site or WMS to your chosen parcel carriers, improve supply chains, and save on shipping costs. Effortlessly transfer bookings, provide full tracking, and optimise carrier selection.
Deliver the last mile faster & smarter with next generation eCommerce Fulfilment Software.
Trusted by over 150 companies globally
with 40+ integrations
Powerful Features:
Carrier Integrations
Integrate and automate seamlessly with over 40 carriers.
Seamlessly connect with over 40 global, regional and local carriers, automating booking & tracking, dramatically reducing manual double entry and errors.
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- Automate booking with third parties.
- Book, print label and get tracking.
- Seamlessly resell third party services online.
- Over 40 carrier integrations available.
API
Perfect for 3PLs, outsourced
logistics, and retail fulfilment
companies.
Sitting between your customer’s ERP or WMS and your parcel carriers, it helps create a seamless supply chain and streamlines your entire delivery process. The API ensures easy transfer of your bookings between your third parties, and even ensures that full tracking can be sent back to your customers.
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- Integrate Metafour with existing systems in your supply chain.
- Delight your customers by automating the booking process.
- Book from ERP, WMS or any other third-party system.
- Al open booking API for anyone to integrate to.
Mapping and Run Planning
Save on time & fuel costs with a comprehensive view of your entire fleet.
Effortlessly allocate collections to the nearest driver, save on time and fuel costs, and gain a comprehensive view of your entire driver fleet.
- Simplify driver run planning using integrated Google Maps functionality.
- Gain a comprehensive view of your entire driver fleet, enabling efficient resource allocation and cost-saving measures.
- Monitor what each driver is carrying at any given time, ensuring transparency and operational efficiency.
- Segment a controller’s view for improved analysis and better management insights.
All in one system
One unified cloud-based system for sameday, overnight, and international courier services.
Seamlessly handle Same Day, Overnight, and International shipments while showcasing your offerings, simplifying billing. and maximising profitability.
- Seamlessly book, print labels, and track shipments.
- Showcase your complete range of services, impress clients, and secure more work.
- Simplify billing with a single system bill, consolidating all courier services into one transparent invoice.
- Reduce costs, enhance security, and eliminate hardware complexities with a fully cloud-based infrastructure.
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Intuitive Client Portal: Allow your customers to compare service options by type, cut-off time, or price. Bulk uploads save time and optimise costs, with third-party label printing options.
Efficient Track and Trace: Clients gain control with full track and trace capabilities, including PODs and integrated Google Maps. This reduces incoming calls, enhances customer service, and boosts productivity, helping customers easily monitor their shipments.
Courier Integrations: Access a wide range of global, national, and local carriers, such as DPD, UPS, FedEx, DHL, and TNT, with simplified booking via APIs. The system automatically generates third-party booking labels and retrieves tracking information for deliveries.
Comprehensive Accounting Tools: Save time and streamline accounting with automated invoice creation, emailing, and viewing through the Client Portal. Our invoice reconciliation tool compares invoices to agreed carrier costs, updating data for accurate profit and loss reports. Data can be seamlessly exported to popular accounting packages like Sage 50, Xero, and QuickBooks.
Controller Screen
Full control and visibility for controllers.
A system for controllers, by controllers. Putting power into the hands of key decision makers, driving efficiency & profitability.
- Controller screens designed with input from the UK’s top controllers.
- Software with a focus on controller efficiency.
- Intuitive screens with configurable Hotkey shortcuts for fast driver allocation.
- Full visibility and control of all jobs and circuits in one powerful controller screen.
- Colour rows for fast onscreen controller interaction.
Customer Portal and Payment Gateway
Book, pay, and track deliveries online through our easy-to-use, white-labeled booking portal.
Provide a seamless experience for your customers, ensuring convenient transactions.
- Public Booking Page.
- Expand Customer Base.
- Integrated Payment Gateway.
- Enhanced Revenue Streams.
- Simplified Transaction Process.
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Public Booking Page: Showcase your services and easily capture bookings from the general public.
Expand Customer Base: Reach a wider audience, introducing your services to the general public who may become loyal clients in the future.
Integrated Payment Gateway: Effortlessly link to leading payment gateway providers ensuring secure and seamless payment processing during the booking stage.
Integrated Payment Gateway: Effortlessly link to leading payment gateway providers ensuring secure and seamless payment processing during the booking stage.
Enhanced Revenue Streams: Not every customer is large enough to set up an account or allocate a line of credit, which is why public bookings and payment gateway integration are crucial. By enabling easy online payments, you can tap into new revenue streams and cater to customers who prefer upfront transactions.
Simplified Transaction Process: With the public booking page and payment gateway working seamlessly together, customers can book your services and make payments in one smooth process, eliminating any additional steps or complications.
Accurate ETA Calculations
Delight your customers with more precise delivery ETA notifications.
Precise time calculations based on traffic, distance, and vehicle type, empowering you to plan efficiently and exceed customer expectations.
- Comprehensive Time Calculation.
- Efficient Resource Allocation.
- Customer Satisfaction.
- Streamlined Operations.
- Improved Planning.
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Comprehensive Time Calculation: Time estimates considering crucial factors such as traffic conditions, distance, and the specific vehicle type ensure that your planning is optimised and aligned with real-world conditions.
Efficient Resource Allocation: Optimising driver schedules, dispatching vehicles, and planning routes, allowing you to maximise productivity and minimise idle time.
Customer Satisfaction: Exceed customer expectations with accurate delivery times, fostering satisfaction and building trust in your services.
Streamlined Operations: Organise your workflows efficiently, reducing delays and ensuring smooth order fulfilment.
Improved Planning: Make informed decisions about prioritisation, resource allocation, and capacity management.
Delivery Notifications
Improve customer visibility and experience with real-time delivery status notifications.
Our software keeps customers informed with automated delivery notifications, creating transparency and fostering trust in your services.
- Automated Delivery Updates.
- Real-time Tracking.
- Proactive Communication.
- Customer Satisfaction and Loyalty.
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Automated Delivery Updates: Send notifications to customers at
key stages of the delivery process keeping your customers engaged and informed throughout the entire journey.
Real-time Tracking: Allow customers to monitor the progress of their shipments and anticipate their arriva enhancing the overall customer experience and reducing inquiries about delivery status.
Customer Satisfaction and Loyalty: Provide exceptional customer experiences, differentiate yourself from competitors and foster long-term relationships.
Scheduled Jobs
Seamlessly manage and automate customer’s scheduled bookings.
Simplify recurring deliveries through easy setup and management of schedules, automating the booking process, and saving valuable time and resources.
- Easy Schedule Setup.
- Automated Booking Process.
- Time and Resource Savings.
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Easy Schedule Setup: Set up agreements with customers for regular collections and deliveries, specifying details such as pickup locations, drop-off destinations, frequency, and preferred time slots.
Automated Booking Process: Automatically generates bookings based on the specified schedules, eliminating manual data entry and reducing the risk of errors.
Time and Resource Savings: Your team can focus on more critical tasks, such as customer service and operational optimization, while the software efficiently handles the repetitive and time-consuming aspects of managing recurring deliveries.
Reporting
Drive business performance with Real-time Reporting.
Generate real-time reports, schedule automated reporting for clients and internal use, and provide convenient access to customised reports through a dedicated client-specific portal.
- Real-time reporting for up-to-the-minute insights into your last mile fulfilment courier operations.
- Schedule automated, and customised, reporting for clients.
- Customised client portal where customers can securely access and review their reports at their convenience.
- Identify trends and patterns in driver performance to make informed decisions that maximise driver.
Data & Security
Secure, certified cloud-based platform to give your customers peace of mind.
As a trusted software provider serving the courier, banking and corporate mailroom sectors, we ensure your data’s safety and confidentiality allowing you to confidently pitch to new clients.
- 40+ years of expertise in the courier industry, providing a strong foundation for reliable and secure services.
- ISO27001 and Cyber Essentials validating our adherence to international standards for information security management systems.
- System upgrades every 6 weeks meaning your software is constantly improved and updated.
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Leverage our software solutions to impress corporate customers.
Choose from three hosting plans tailored to accommodate your specific requirements and those of your customers.
Accounts and Invoicing
Automate customer invoicing and connect to a variety of finance platforms.
- Save time and money by automating invoicing and cost checking.
- Automatically check accuracy of supplier invoices.
- Create professional branded invoices.
- Automatic Invoice Recons.
- Seamlessly download and upload revenue data into popular accounting software such as QuickBooks, Sage, Xero, Pastel and more.
Experience
4 decades of
industry-leading
eCommerce Fulfilment
Software innovation.
Established in 1980, our four decades of relentless re-investment in our product has ensured that we are the go-to company for all types of courier and logistics companies; not only locally, but nationally and globally.
World-Class
Personal Support.
We pride ourselves on providing unrivalled service from your initial enquiry to the implementation of your project, and beyond.
Cost-Effective
Scale up as you grow with our modular, sliding-scale pricing.
See how we’ve helped eCommerce Fulfilment Couriers deliver better.
Our Courier Software is trusted by 100’s of eCommerce Last-Mile Fulfilment delivery businesses to ship over 100 million items annually.
“Saved 6 hours every day through added operational efficiency”
Courier Software Pricing
Scale as you grow with our modular, sliding-scale pricing.
Only pay for the modules you use and get cheaper rates per unit the more you ship. 3 service tiers are available to suit your company’s size and needs.
Grow
Standard
- Standard hosting
- Software supported by our dedicated team
- Access to friendly support desk
- Regular reviews
- Annual reporting
Advance
Plus
- Advanced hosting
- Dedicated account management
- Faster support turnaround
- Regular reporting
- Additional training
- Access to plus Infosec pack
- And more
Lead
Enterprise
- Dedicated, bespoke hosting
- Dedicated consultancy
- Enterprise support SLA
- Regular service reviews
- Bespoke reporting
- Extensive training programs
- Access to enterprise infosec pack
- 24/7 support options available
- And more
Modules.
Our courier management system is highly configurable to match your delivery business model, size, and growth plans.
- Only pay for the features you need.
- Add features as you grow.
- affordable pricing model for any business size.
Modules available.
- MetApp
- NetCourier Shipping API Suite
- Quickship
- Supporting data API
- Hosted SFTP account
- Route/Run planning & mapping
- Driver Payments
- Datasense Premium & advanced reporting
- Supplier weight & invoice reconciliation
- Third party Delivery Partner Integrations (DHL/FedEx/Etc)
- Delivery partner live rate look-up
- Compliance suite
- Single Sign On (SSO)
- Secure Tracking data export
- Finance balance exchange
FAQs
How does e-commerce fulfilment software improve order processing?
Our e-commerce fulfilment software streamlines order processing by automating crucial steps, significantly reducing the chances of manual errors, and ensuring a faster dispatch. This leads to an enhanced customer experience as orders are processed accurately and dispatched promptly.
Can the software integrate with my existing e-commerce platform?
Yes, our software is designed to offer seamless integration with popular e-commerce platforms. This integration facilitates smoother operations, allowing data to flow effortlessly between your e-commerce platform and the fulfilment software, thus streamlining the entire order processing and fulfilment cycle.
How does the software handle returns?
We provide an efficient returns management system that simplifies the process of handling returns. It allows for easy tracking and processing of returned items, ensuring that the returns process is hassle-free for both your business and your customers.
Is the e-commerce fulfilment software cloud-based?
Yes, our e-commerce fulfilment software is cloud-based, which ensures secure, anytime, anywhere access to your operations. Our cloud-based setup provides the flexibility needed in today’s fast-paced e-commerce environment, allowing you to manage orders, inventory, and other critical aspects of your operations from anywhere.
How can I track inventory levels with the software?
Our software offers real-time inventory tracking features, providing an accurate picture of stock levels at all times. This is crucial in preventing stock-out and overstock situations, helping maintain optimal inventory levels, and ensuring that products are available for fulfilment as and when orders come in.
Signed, sealed, delivered.
With decades of industry knowledge, our in-house experts are always on hand to help.
Signed, sealed, delivered.
With decades of industry knowledge, our in-house experts are always on hand to help.
