The new year is always a good time to sit down, reflect, and review the previous 12 months. So how does Metafour’s 2021 look in numbers?
The Hub. This new addition has been designed to take all of our back-office features and functionality to the next level. Cloud-based, which makes it perfect for those that still have staff working from home, the Hub offers everything you need to organise your customers, bookings, and carriers, in one easy-to-use place. Completely customisable, the Hub also features user access controls, task widgets, and custom workflows, making your business as efficient as possible.
Orders processed through the system every second. Each one of these deliveries can be easily tracked by both your customers and your staff via our integrated Client Portal. This has helped our users reduce incoming queries by up to 50%, and improved their customer service.
New carrier integrations. We pride ourselves on our comprehensive collection of global, regional, and local carrier services, which include all of the big names in the industry, such as TNT, UPS, DHL, FedEx, and DPD. Sometimes, however, in order to create a comprehensive delivery network, our customers need integrations with other carriers, and we are always happy to help. This year we added ArrowXL, Hermes Germany, Fan Couriers, DPD Poland, Parcel Perfect, and Royale integrations to our portfolio.
System updates, Continuous innovation helps us remain at the forefront of technology, which is why we have regular new version releases. They help us ensure that our software not only remains safe and secure, but also offers our customers everything they need to stay ahead of their competition. This not only helps keep their data safe and secure, but also enables them to concentrate on growing their business rather than on IT projects.
Customers globally. With offices in Europe, Africa, and Asia, we are perfectly positioned to cater to business all over the world. So what are you waiting for? Get in touch and find out how NetCourier can help your business too!