{"id":24709,"date":"2023-11-22T12:38:26","date_gmt":"2023-11-22T12:38:26","guid":{"rendered":"https:\/\/www.metafour.com\/news\/what3words-netcourier-integration\/"},"modified":"2023-11-30T10:03:10","modified_gmt":"2023-11-30T10:03:10","slug":"what3words-netcourier-integration","status":"publish","type":"post","link":"https:\/\/www.metafour.com\/en-za\/news\/what3words-netcourier-integration\/","title":{"rendered":"NetCourier&#8217;s What3Words Integration: Elevating E-commerce Deliveries"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">In today&#8217;s fast-paced world of e-commerce, the ability to meet customer demands for faster, more reliable deliveries is paramount. A critical challenge in many countries is the accuracy of delivery addresses, which often fall short in guiding drivers to the right entrance, especially in rural areas where postcodes cover large regions. Inaccurate addresses result in increased delivery times, higher operational costs, and decreased customer satisfaction.<\/span><\/p><div id=\"ez-toc-container\" class=\"ez-toc-v2_0_82_2 counter-hierarchy ez-toc-counter ez-toc-light-blue ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.metafour.com\/en-za\/news\/what3words-netcourier-integration\/#Streamlining_E-commerce_Deliveries\" >Streamlining E-commerce Deliveries<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.metafour.com\/en-za\/news\/what3words-netcourier-integration\/#Benefits_of_Adding_What3Words_to_Your_Checkout_Process\" >Benefits of Adding What3Words to Your Checkout Process<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/www.metafour.com\/en-za\/news\/what3words-netcourier-integration\/#Which_Delivery_Companies_Accept_What3Words\" >Which Delivery Companies Accept What3Words?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/www.metafour.com\/en-za\/news\/what3words-netcourier-integration\/#How_Do_Customers_Find_Their_What3Words_Address\" >How Do Customers Find Their What3Words Address?<\/a><\/li><\/ul><\/nav><\/div>\n\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">To address these issues, <strong><a href=\"https:\/\/www.metafour.com\/en-za\/metafour-courier-software\/\">NetCourier<\/a> is proud to announce its <a href=\"https:\/\/www.metafour.com\/courier-integrations\/\">integration<\/a> with What3Words<\/strong>, a revolutionary geolocation technology that promises to streamline the delivery process and enhance customer satisfaction.<\/span><\/p>\n<p>&nbsp;<\/p>\n<h1><b>What is What3Words?<\/b><\/h1>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">What3Words is an innovative solution that has divided the entire world into a grid of 3-meter squares, with each square assigned a unique combination of three words. This three-word address system allows customers to pinpoint their precise delivery location easily, and it provides delivery drivers with accurate drop-off coordinates.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">For example, the three-word address &#8220;\/\/\/word.word.word&#8221; could mark the exact entrance to a specific location, such as a business headquarters. This system simplifies the customer&#8217;s ability to provide an accurate delivery address and helps delivery drivers locate the destination with precision.<\/span><\/p>\n<p>&nbsp;<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Streamlining_E-commerce_Deliveries\"><\/span><b>Streamlining E-commerce Deliveries<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">By integrating What3Words into the NetCourier platform, e-commerce businesses and online retailers can now offer their customers the option to use What3Words addresses at checkout. This feature is designed to reduce the need for phone calls from lost delivery drivers and ensure that customer orders arrive at the precise locations needed, faster and more reliably.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Adding a What3Words address field to the checkout page is a seamless process, eliminating the need for additional directions and significantly enhancing the overall efficiency of the delivery process. It&#8217;s a win-win situation for both businesses and their customers.<\/span><\/p>\n<p>&nbsp;<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Benefits_of_Adding_What3Words_to_Your_Checkout_Process\"><\/span><b>Benefits of Adding What3Words to Your Checkout Process<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">The advantages of incorporating a What3Words address field into your e-commerce checkout process are numerous:<\/span><\/p>\n<p>&nbsp;<\/p>\n<ul>\n<li><b>Precision in Delivery Locations:<\/b><span style=\"font-weight: 400;\"> What3Words addresses provide highly accurate delivery locations, reducing the chances of delivery errors.<\/span><\/li>\n<li><b>Faster Deliveries:<\/b><span style=\"font-weight: 400;\"> By streamlining the delivery process, businesses can reduce delivery times by up to 30%, making customers happier.<\/span><\/li>\n<li><b>Cost Savings:<\/b><span style=\"font-weight: 400;\"> Fewer lost parcels and reduced phone calls from drivers for directions translate to cost savings for e-commerce and delivery companies.<\/span><\/li>\n<li><b>Enhanced Customer Experience: <\/b><span style=\"font-weight: 400;\">Deliveries that are accurate and on time lead to higher customer satisfaction and retention rates.<\/span><\/li>\n<li><b>Effortless Integration:<\/b><span style=\"font-weight: 400;\"> With NetCourier&#8217;s What3Words integration, adding the feature to your platform is straightforward.<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Which_Delivery_Companies_Accept_What3Words\"><\/span><b>Which Delivery Companies Accept What3Words?<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">What3Words is not just a niche technology; many major courier and logistics companies have embraced it. Among those that use What3Words addresses for more efficient deliveries are DPD, DHL, Aramex, and Evri (formerly Hermes). Even if your preferred carrier is not yet utilising W3W&#8217;s addresses, you can still <a href=\"https:\/\/what3wordsnotion.notion.site\/NetCourier-by-Metafour-and-what3words-setup-guide-63ee0261b16142788b160abf9a692dcf\">implement<\/a> this feature on your checkout page, ensuring your customers&#8217; addresses are more precise and reliable.<\/span><\/p>\n<p>&nbsp;<\/p>\n<h2><span class=\"ez-toc-section\" id=\"How_Do_Customers_Find_Their_What3Words_Address\"><\/span><b>How Do Customers Find Their What3Words Address?<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Many customers may already know their What3Words address. However, for those who do not, they can easily find it by visiting the website or using their free app. They should search for their street address, then select the exact 3-metre square corresponding to their desired delivery location, typically the entrance or delivery bay.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Utilise your social media channels and newsletters to encourage your customers to find their <a href=\"http:\/\/www.what3words.com\/\">What3Words<\/a> address and use it when placing their next order. <\/span><span style=\"font-weight: 400;\">By offering more precise delivery locations, shorter delivery times, and cost savings, NetCourier\u2019s partnership with What3Words is a game-changer in the world of e-commerce logistics. Embrace this technology and unlock the potential for smoother, more efficient deliveries that keep your customers coming back for more.<\/span><\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>In today&#8217;s fast-paced world of e-commerce, the ability to meet customer demands for faster, more reliable deliveries is paramount. A critical challenge in many countries is the accuracy of delivery&#8230;<\/p>\n","protected":false},"author":8,"featured_media":25799,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"content-type":"","footnotes":""},"categories":[134,136],"tags":[],"class_list":{"0":"post-24709","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-courier-software-en-za","8":"category-sameday-courier-software-en-za"},"_links":{"self":[{"href":"https:\/\/www.metafour.com\/en-za\/wp-json\/wp\/v2\/posts\/24709","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.metafour.com\/en-za\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.metafour.com\/en-za\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.metafour.com\/en-za\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/www.metafour.com\/en-za\/wp-json\/wp\/v2\/comments?post=24709"}],"version-history":[{"count":0,"href":"https:\/\/www.metafour.com\/en-za\/wp-json\/wp\/v2\/posts\/24709\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.metafour.com\/en-za\/wp-json\/wp\/v2\/media\/25799"}],"wp:attachment":[{"href":"https:\/\/www.metafour.com\/en-za\/wp-json\/wp\/v2\/media?parent=24709"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.metafour.com\/en-za\/wp-json\/wp\/v2\/categories?post=24709"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.metafour.com\/en-za\/wp-json\/wp\/v2\/tags?post=24709"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}